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All replies
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Helpful answers
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Aug 4, 2016 11:11 PM in response to kostaspapa2209by Jordan0498,did you ever find out why your phone was doing this?
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Sep 17, 2016 3:38 AM in response to kostaspapa2209by andreas christian,Me too. Iam problem my iphone
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Sep 22, 2016 10:02 AM in response to kostaspapa2209by quinncom,I have the same problem, but it started after updating to iOS 10.0.1 from 9.3.5.
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Sep 23, 2016 11:56 AM in response to kostaspapa2209by Askered,Also having the same concern. Typed a brief message and clicked OK. Then this happened...
Probkem? Would Apple really misspell "problem" in a legit iOS warning message?
Searched the computer for the filename where the device is backed up. Found text message transcript (.ichat) files for "2016-09-21 at" but no .zip files. iOS devices have no file system so it cannot be searched. Zip (.zip) files cannot be opened on iOS even if found.
Could be third-party spyware logging messages. Could be inadvertent notification from the other device that messages were logged and archived on their end. Hopefully someone in the forum can help answer.
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Sep 23, 2016 1:45 PM in response to Askeredby quinncom,iOS log files are not accessible from the device they are generated on. The files are synced with iTunes and can be retrieved on the computer running iTunes. On a Mac that's under $HOME/Library/Logs/CrashReporter/MobileDevice/<DEVICENAME>/Messages/. More info about viewing these logs.
I found the logs (.zip files) created by this "Messages Logging" process on my Mac. The contents of one zip file:
None of the files therein state explicitly what process created the log. So, the mystery continues.
Askered, do you think the “The probkem is, this” part is what you typed into the messages dialog? I've never seen that.
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Sep 24, 2016 1:11 PM in response to quinncomby Askered,★HelpfulThanks. Found the .zip file too. Checked hidden files (not shown) and same as yours. Yes, the typo was part of my response to the initial prompt.
Definitely mysterious and a bit concerning. First "messages logging" prompt is reminiscent of the 1990s Command Prompt/NetSend game IT Admins would send to network clients. Maybe Apple finally caved to Feds and pushed out a back door into iOS? Patriot Act was renewed this year.
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Sep 24, 2016 1:11 PM in response to Askeredby kostaspapa2209,★HelpfulSeems like this weird popup comes from iPhones that have VPN's enabled or signal is changing? Really don't know.
Check these articles here:
https://www.reddit.com/r/iphone/comments/4ibr5a/i_also_have_been_getting_message s_logging_errors/
https://www.reddit.com/r/iOSBeta/comments/4xmuks/questionmessages_logging_weird_ promt_showed_up_on/
https://www.reddit.com/r/iOSBeta/comments/4s982g/bug_dae_get_this_messages_loggi ng_alert_randomly/
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Oct 5, 2016 5:50 AM in response to kostaspapa2209by Pineappleface32,I Phoned Customer support about this and here is what they said:
- Turn imessage and Facetime off and on again.
- And then to go to settings>General>Reset>Reset Network settings.
Not sure if it has worked yet as this issue has only happened twice for me and doesn't happen all the time. Time will tell. I realise this doesn't shed any light onto why this is happening, but may provide a solution. This has happened to me since Updating to IOS 10 also.
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Oct 13, 2016 1:37 AM in response to Pineappleface32by macman_again,This would help with general connectivity issues and is a basic solution for anyone that does an update. I do it when I update or have odd issues with a local WiFi. It would not be related to the error other than a connection issue was encountered when the phone tried to save a log. I am not an Apple developer so take what you want of this comment.
On another issue...
I suspect that Apple has left lots of logging code in the recent IOS release 10.0.2 to help with future updates. This makes sense from a developers point but not a security point. The open ended question is when will it get turned off? By the way I expect lots of silence from Apple on this issue.
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Oct 13, 2016 9:50 AM in response to kostaspapa2209by quinncom,I received a phone call from someone claiming to be from Apple, in response to this thread. He seemed very eager to help me resolve the problem by installing a Configuration Profile. He called twice, and emailed me twice.
I haven't followed his instructions to install the Config Profile yet, because I'm concerned this may be a phishing attack: someone claiming to be from apple asks me to install something on my phone which compromises its security. A config profile can change settings that enable a MITM attack.
Has anyone else been contacted by Apple regarding this? Have you confirmed they indeed work for Apple and the solution is legit?
Apple should initiate contact with customers first by a authenticated mechanism (i.e., not via phone or email) and should advise users not to agree to follow instructions given by people they contact by phone, email or posted on a website.
Phil, if you're reading this, I hope you can appreciate my concern.



