Q: Cannot send mail. "The user name or password for "imapmail" (what is this??).outllook.com is incorrect." What to do??
Suddenly we cannot send e-mails. Receiving them is OK. When we compose the e-mail on Outlook (our primary e-mail program of choice), and hit send, we get the error message: "Cannot Send Mail--The user name or password for bb, etc., is incorrect." This only happens on our iPhones. Our Mini iPad and MacBook continue to work fine. Help!
Posted on Jul 12, 2016 1:43 PM
Try this. Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.
Posted on Jul 12, 2016 3:32 PM